Frequently Asked Questions

Hibajee 98 FAQ — answers to all your questions

From registration to withdrawal — find straightforward answers to all your Hibajee 98 questions, right here.

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Registration & Account

Everything you need to know about your account — opening a new account, KYC verification, updating your details, and more.

Deposits & Withdrawals

Full details on all payment methods including bKash, Nagad, and Rocket, deposit limits, and withdrawal timeframes.

Bonuses & Promotions

Welcome bonuses, deposit bonuses, cashback, and loyalty offers — learn how to claim and use every bonus.

Games & Sports Betting

Slots, Live Casino, cricket betting, football betting — all your game-related questions and rules, answered.

Security & Privacy

Detailed information on account security, password resets, two-factor authentication, and data privacy.

Support & Contact

How to reach the Hibajee 98 support team via live chat, email, and other channels.

Detailed FAQ — Hibajee 98

All questions and answers, organised by category

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Registration & Account

Opening a new account on Hibajee 98 is quick and easy. on the registration page Fill in the form with your name, mobile number or email address, and a password. An OTP will be sent to your mobile — verify it and your account will be activated instantly. The whole process takes just 2–3 minutes.

Yes, you must be at least 18 years old to register on Hibajee 98. Registration by anyone under 18 is strictly prohibited. You may be asked to submit a National ID or passport during the KYC process for age verification.

No. Only one account can be created per mobile number or email address. Attempting to open multiple accounts may result in all accounts being closed and any balances forfeited. Please use a single account only.

After logging in, go to "Account Settings" or "Profile" to update your name, email, mobile number, and address. Some changes may require identity verification. Contact live chat support if you need assistance.

KYC verification is required before your first withdrawal. You will need to submit a scanned copy of your National ID (NID), passport, or driving licence. Completing KYC speeds up future withdrawals and keeps your account more secure.
Deposits & Withdrawals

Hibajee 98 supports Bangladesh's most popular payment methods: bKash, Nagad, Rocket, Upay, bank transfer, and credit/debit cards. Deposits are generally instant, while withdrawals may take anywhere from 15 minutes to 24 hours depending on the method.

The minimum deposit at Hibajee 98 is just ৳200 (two hundred BDT). Maximum deposit limits vary by payment method. Through bKash and Nagad, you can deposit up to ৳30,000 per day.

For KYC-verified accounts, withdrawals to bKash, Nagad, and Rocket typically arrive within 15–30 minutes. Bank transfers may take 1–2 business days. Processing may take slightly longer on weekends and public holidays.

Contact live chat support with your payment screenshot or transaction ID. Issues are typically resolved within 15 minutes, though occasional short delays may occur due to network conditions.

The minimum withdrawal amount on Hibajee 98 is ৳500 (five hundred BDT). Before withdrawing, make sure all bonus wagering requirements have been met — otherwise your withdrawal may be temporarily held.
Bonuses & Promotions

Yes! New members at Hibajee 98 receive an attractive welcome bonus on their first deposit after registration. Bonus amounts and terms On the Promotions page are detailed there. To receive your bonus, make your first deposit within the specified time after registering.

A wagering requirement is a condition where you must place bets totalling a set multiple of your bonus amount. For example, a 10x wagering requirement on a ৳1,000 bonus means you need to wager a total of ৳10,000 before the bonus balance converts to real money.

Hibajee 98 offers cashback on net losses over a set period. Cashback is typically credited weekly or monthly. Cashback rates and terms On the Promotions page Check it out or ask us via live chat.

Yes, Hibajee 98 has a referral programme. Refer a friend or someone you know — once they register and make their first deposit, you'll receive a bonus. You'll find your referral link and full details in your account dashboard.
Games & Sports Betting

Hibajee 98 offers 500+ games, including slots, Live Casino (Baccarat, Roulette, Blackjack), cricket betting, football betting, tennis, basketball, e-sports, and lottery. All games on the Games page you will see.

Yes! Hibajee 98 offers live in-play betting. You can place bets with real-time odds on ongoing cricket, football, and other matches. Live scores, statistics, and odds updates are all available instantly.

All games on Hibajee 98 are tested and certified by accredited third-party auditors. Fair outcomes are guaranteed through RNG (Random Number Generator) technology. Live Casino games are streamed in real time with live dealers.

Hibajee 98 offers a wide range of cricket betting markets, including match winner, toss, top batsman, top bowler, over/under, and century scorer. Betting is available across all major tournaments including IPL, World Cup, and BPL.
Security & Privacy

on the login page and click the "Forgot Password?" option. Enter your registered mobile number or email address, and an OTP will be sent to you. Verify the OTP and set your new password. The entire process takes less than 5 minutes.

Yes, Hibajee 98 supports two-factor authentication (2FA). Enable it via Account Settings using SMS or Google Authenticator. This significantly strengthens your account security and prevents unauthorised access.

Hibajee 98 uses industry-leading SSL encryption to keep your information secure. Your personal and financial data is never sold or shared with third parties. For more details, please see our Privacy Policy Read more.

If you suspect unauthorized access to your account, change your password immediately and contact us via live chat or at support@hibajee98.net. Our security team will investigate the matter within 24 hours.
Responsible Gaming

Yes, Hibajee 98 lets you set daily, weekly, or monthly deposit limits to support responsible gaming. You can configure these limits from your Account Settings. Responsible Gaming Find out more on the page.

Yes, you can temporarily close your account for a set period using the Self-Exclusion or Cooling-Off Period option. This can range from 24 hours to a permanent closure. Contact us via live chat or Responsible Gaming View page.
Support & Contact

There are three ways to reach the Hibajee 98 support team: 24/7 live chat (fastest), email at support@hibajee98.net, and the Telegram channel. Live chat responses typically arrive within 2–5 minutes.

Absolutely! Hibajee 98's support team provides full service in Bangla. All our support agents are fluent in Bangla and well-versed in local issues, because we built this platform with Bangladeshi users in mind.

To file a complaint, send a detailed email to support@hibajee98.net including your account ID, a description of the issue, and any relevant screenshots. We review all complaints and respond within 24 business hours, ensuring a fair resolution.

Still have questions? We're here

Whatever the issue, Hibajee 98's support team is always ready to help

Live Chat

24/7 instant support. Average response time: 2–5 minutes.

Email Support

Support@hibajee98.net — response within 24 hours.

Telegram

Join us on Telegram for the latest updates and offers.

Responsible Gaming

Click Here and get help.

Hibajee 98 is committed to responsible gaming above all else. To keep your gaming experience enjoyable and in control, we offer our Responsible Gaming Use the page's resources. Gaming is for fun — not addiction.

Useful Links

After reading the FAQ, visit these pages to learn more

Hibajee 98 FAQ — Detailed Information

Hibajee 98 is one of Bangladesh's most trusted online gaming and Sports Betting platforms. Thousands of Bangladeshi users play and bet on Hibajee 98 every day. Whether you're a new member or a long-time player, questions come up — and this FAQ page is here to answer the most common ones about Hibajee 98 in plain, straightforward language.

Why is the registration process so simple?

Hibajee 98 believes the simpler the sign-up process, the faster players can get to the games they love. That's why registration only requires a mobile number or email, your name, and a password. After OTP verification, your account is ready in just 2–3 minutes.

Why is the payment system reliable?

Hibajee 98's payment system is fully encrypted and integrated with Bangladesh's most popular mobile banking services. Deposits via bKash, Nagad, and Rocket are instant, and withdrawals are typically processed within 30 minutes. A full record of every transaction is stored in your account history.

Full transparency on bonuses & promotions

Hibajee 98 clearly states the terms and conditions for all bonuses. The rules for welcome bonuses, reload bonuses, cashback, and referral bonuses are each listed separately on the Promotions page. We recommend reading the terms carefully before claiming any bonus.

Game Variety & Quality

Hibajee 98's partnerships with world-class game providers ensure an exceptionally high standard of gameplay. Slot games generally offer an RTP (Return to Player) rate of over 95%. The Live Casino section lets you enjoy real-time games with professional dealers.

  • 500+ Slots & Table Games
  • Live Casino — Baccarat, Roulette, Blackjack
  • Cricket, football, tennis, and 20+ more sports
  • Live In-Play Betting
  • Lottery & Virtual Games

Security is Hibajee 98's top priority

Hibajee 98 uses 256-bit SSL encryption to protect user data. Every login and transaction is monitored, and any suspicious activity is blocked immediately. If you have any security concerns, contact our support team right away.

Our Commitment to Responsible Gaming

Hibajee 98 is committed to responsible gaming. Gaming should be fun, but playing excessively can be harmful. That's why we offer deposit limits, self-exclusion, and cooling-off periods. Our responsible gaming team is always on hand to help if you need it.

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